Schlau PV - Management System
Development and implementation of a management system for the complete execution of the business model of the electricity provider Smart PV.
The components of the system include, among others:
- Customer and product management
- Contract management
- Electricity billing, among other functions, based on quarter-hourly consumption and the corresponding market price.
- Management of payments and dunning
- Official Energy Change Interface
- Customer portal
- Sales portal
- Sales billing
- marketing tools
- Ticket system and customer communication
- Representation of different workflows
All business processes of the electricity provider are fully handled within this system.
A fully automated interface to the authority (EnergyLink) has been implemented.
Including a customer portal for billing and customer communication.
Including a sales portal for billing and communication with sales representatives.